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INFORMATION DISORDER

Online harm has cost the New Zealand economy an estimated NZ$3.3 billion in 2024.

Misinformation online, in its many forms, is a complex and accelerating problem. There is no single form of misinformation but an ecosystem of fact distortions, manufactured 'truths', misrepresentations, and outright fakes of ever-increasing sophistication. Wardle and Derakhshan (2017) called our time "the age of information disorder"; others have named it the "post-truth era". The impact of information disorder is devastating on many levels: the financial loss to economies is staggering, communities suffer isolation and othering, and individuals are left ashamed, bereft, and traumatised.

The social dimension of various forms of online harm is not yet well understood. More empirical research into the actual online experiences, information behaviours, and risk perceptions of communities is required to develop effective and durable responses to widespread misinformation.

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PILOT STUDY 2025: DIGITAL RESILIENCE IN YOUTHS

Enhancing community wellbeing: Tackling disproportionate online harm through community-defined information needs. 

Project Lead: Helen Sissons

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SOCIAL MEDIA CRITICAL DISCOURSE STUDIES

Online counterspeech and the targeting of digital discourses of racism in New Zealand.

Researcher: Philippa Smith

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Image Credit: John Bergin, Telum Media

NEWS VERIFICATION

Verification of online information: Workshops for working journalists across New Zealand.

Convenor: Helen Sissons

Organiser: Telum Media

Sponsor: Google News Initiative

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DIGITAL LITERACY

Disinformation: Don't be duped

Speaking to Third Age communities about misinformation, disinformation, malinformation, and digital literacy skills. 

Speaker: Helen Sissons

Organiser: U3A

©2026 TOROA Centre for Communication Research, Auckland University of Technology

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